Shipping Policy
At Evostein.com, we are thrilled to offer FREE shipping worldwide! Place an order, and when it is above 29.99 USD, the system automatically provides you with free shipping at checkout.
Please note that we require an average of 1 to 5 business days to fulfill your order before it is dispatched. Please rest assured that we are doing our best to get your order to you as quickly as possible!
Estimated delivery times vary between 10 to 12 business days (Standard shipping), depending on your country or region. Please keep in mind that delivery times may be affected by holidays, natural disasters, or pandemics.
If you wish to receive your package much faster, after the placement of the order please write an Email to info@evostein.com.
For items that are pre-ordered or back-ordered:
If your order contains an item that is pre-ordered or back-ordered, we will ship any available items immediately and ship the pre-ordered or back-ordered items as soon as they become available. So, if you ordered more than one item and receive only a part of your order, don't worry, the remaining items will be shipped to you shortly.
Tracking your order:
Once your order is dispatched, you will receive a confirmation email and/or text message (if you provided a mobile phone number) that includes a tracking ID and a link to track your package's journey. You can visit our Tracking Page to track your package, but please allow 1 to 3 business days for the tracking information to appear.
Incorrect shipping address:
Please ensure that the shipping address you provide is accurate. We do our best to expedite processing and shipping time, but there is only a small window to correct an incorrect shipping address. If you believe you have provided an incorrect shipping address, please contact us immediately at info@evostein.com.
Returns:
When you place an order on Evostein.com, you are responsible for the cost of return shipping back to us. Please refer to our Refund Policy for more information on how to make a return.
Lost or stolen packages:
Evostein.com is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered to your address, but you have not received it, please contact your shipping carrier using the information provided on our Tracking Page. If you have any questions or concerns, please reach out to our customer support team at info@evostein.com.
Please note that we require an average of 1 to 5 business days to fulfill your order before it is dispatched. Please rest assured that we are doing our best to get your order to you as quickly as possible!
Estimated delivery times vary between 10 to 12 business days (Standard shipping), depending on your country or region. Please keep in mind that delivery times may be affected by holidays, natural disasters, or pandemics.
If you wish to receive your package much faster, after the placement of the order please write an Email to info@evostein.com.
For items that are pre-ordered or back-ordered:
If your order contains an item that is pre-ordered or back-ordered, we will ship any available items immediately and ship the pre-ordered or back-ordered items as soon as they become available. So, if you ordered more than one item and receive only a part of your order, don't worry, the remaining items will be shipped to you shortly.
Tracking your order:
Once your order is dispatched, you will receive a confirmation email and/or text message (if you provided a mobile phone number) that includes a tracking ID and a link to track your package's journey. You can visit our Tracking Page to track your package, but please allow 1 to 3 business days for the tracking information to appear.
Incorrect shipping address:
Please ensure that the shipping address you provide is accurate. We do our best to expedite processing and shipping time, but there is only a small window to correct an incorrect shipping address. If you believe you have provided an incorrect shipping address, please contact us immediately at info@evostein.com.
Returns:
When you place an order on Evostein.com, you are responsible for the cost of return shipping back to us. Please refer to our Refund Policy for more information on how to make a return.
Lost or stolen packages:
Evostein.com is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered to your address, but you have not received it, please contact your shipping carrier using the information provided on our Tracking Page. If you have any questions or concerns, please reach out to our customer support team at info@evostein.com.